Frequently Asked Questions
Does Staples offer free shipping?
Yes, Staples does offer a free shipping option on orders over $35. If your order is under $35, shipping costs $9.95. So it can be worth spending that little bit extra to tip your order over $35 to take advantage of free shipping. You’ll find out an estimated shipping date once you’ve placed your order. Staples orders are normally deliverered between 9:00-17:00 Monday to Friday.
Can I collect my Staples order in-store?
Yes, Staples does offer customers an in-store collection. When you’re at the checkout, click “Pick up today” - if your item is in your local store, it should be ready for collection within 2 hours. You can go and collect your goodies once you receive the “Ready for pick up” email from Staples.
Where is my nearest Staples store?
You can find your nearest Staples store by clicking the ‘Set Your Store’ button on the right-hand side of the top bar on the Staples website. You'll be able to filter out your nearest stores by distance and see all of the closest locations within 100 miles of you.
How do I contact Staples?
To get in touch with Staples, you can start a live chat on the website, opening hours are 08:00-20:00 ET Monday to Friday and 10:00-19:00 ET Saturday and Sunday. You can also call the customer service team at 1 (800) 333-3330, phone lines are open 08:00-20:00 Monday to Friday and 09:00-20:00 Saturday and Sunday.
Does Staples have Black Friday sales?
Yes, Staples have been known to hold sales around Black Friday and Cyber Monday. You'll find all of the unmissable deals and savings here at PC Gamer as we'll shout about all of them in the run-up to November 24 and on the day.
What’s Staples' returns policy?
Staples offers free returns on most orders, and the length of time you have to return them varies depending on the product type. If you want to return office supplies or ink and toner, this can be done any time, there’s no specific timeframe! If you’re returning technology, business machines, small appliances, and furniture, the return request must be made within 14 days of receiving your order. For AppleCare+ you have 30 days. Digital software and prepaid cards can’t be returned.
Hints and tips
Staples coupons are the best way to save money on your order, however, there are a number of additional ways to get a discount:
- Newsletter sign-ups: Signing up for Staples' newsletter is a great way to get exclusive offers and special deals straight to your inbox. Just by signing up, you'll get $15 off your next online order when you spend $60 or more. Signing up is free, and worth doing if you’re a regular shopper at the retailer.
- Staples Rewards: Join Staples’ free rewards program and unlock benefits when you shop. There are 3 tiers to the program, Base, Premier, and Elite, and your membership (and benefits) increases the more you spend. The Base package is what you start out on, and offers 2% back in rewards and members exclusive deals. Premier is unlocked when you spend $2,000 at Staples, and you’ll then gain 5% back in rewards, exclusive deals, and bonus sales and events. Elite is unlocked when you spend $5,000 at Staples, and you get all the benefits included in the Premier package plus free monthly product samples. Interestingly, in 2021, the Staples Rewards program saved customers a total of $250M+!
- Shop the deals: Staples has a dedicated ‘Deals’ section, where you can snap up the latest offers on office supplies, electronics, furniture, and cleaning supplies.
- Head to the Clearance: The Clearance is the place to shop for the biggest price reductions at Staples. Head there for last-minute deals on discontinued products
- Shop refurbished: To get a cheaper deal on laptops, desktops, and printers, shop Staples’ Refurbished. The refurbished devices have all been checked, tested, upgraded, and recertified to like-new quality, so you can shop with peace of mind.
How to use Staples coupon codes
Saving with a Staples coupon code couldn't be easier when you follow these steps:
- Check out our latest Staples coupons, we regularly update this page with the best offers for you to enjoy the biggest savings.
- Once you’ve found the Staples promo code you’d like to redeem, click the ‘Get Code’ button that can be found underneath the offer. This will make a pop-up box appear, showing the code. You can copy the code by pressing the ‘Get Code’ button in the pop-out box. A tab on the Staples website will also open.
- Now is the fun part, it’s time to do your shopping! Once you have all your goodies, head to the shopping cart.
- On the shopping cart page, scroll down until you see the ‘Add Coupons’ button on the right-hand side (this will be under the ‘Order Summary’ section). Click the ‘Add Coupons’ button and paste your code in there.
