Frequently Asked Questions
Does Newegg offer free shipping?
Yes, Newegg does offer free shipping on orders, but it’s not available on everything sold online or on orders where you spend less than $25. If a product does qualify for free shipping, there’ll be a ‘free shipping’ orange box on the product page to the right-hand side of the product picture.
How long does Newegg take to ship?
Newegg deliveries tend to take 3-5 business days for most items, however, some larger items will take 7-10 business days. If you live in a rural location, shipping may take up to 13 business days.
How do I contact Newegg customer service?
To speak to a Newegg customer service team member, you can call/arrange for a call back at +1 800-390-1119. The team is available on the phone from 06:00 - 17:00 PT Monday to Friday. Alternatively, you can fill out a contact form on the website, and a team member will get back to you. The contact form is normally the quickest way to contact, and the email team is available around the clock from Monday to Friday and from 06:00 - 17:00 on Saturday and Sunday.
Does Newegg have Black Friday sales?
Yes, you’re more than likely going to find some Newegg Black Friday deals this November 24 if previous year’s Black Fridays are anything to go by! Here at PC Gamer, we wrote an article highlighting the best Newegg Black Friday deals in 2021, so if you want to get an idea of what to expect this upcoming Black Friday, have a read-through! The deals don't end on Friday either, Newegg also takes part in Cyber Monday so you can save all weekend long.
What is Newegg's returns policy?
Newegg offers 30-day hassle-free returns on products that are labeled as "Sold and Shipped by Newegg", this includes no shipping charge (for products up to 50lbs). For items that have been purchased on Newegg but are from a third-party retailer, the returns instructions will be different as it’s covered by the seller's return policy. To find out your specific returns policy, head to the specific product page on the Newegg website and click the ‘Warranty & Returns’ tab.
Tips for saving at Newegg
Newegg promo codes are the best way to save money on your order, however, there are additional ways to get a discount:
- Shop Today’s Best Deals: Newegg has a dedicated discount page called ‘Today’s Best Deals’. This page is split into two sections, ‘Shell Shocker’ deals and ‘Shop All Deals’. Shell Shocker deals are a small handful of the top limited-time offers, so don’t dawdle if you see a deal you like, it’ll be gone before you know it! As the name suggests, the Shop All Deals section is all the current offers live. Luckily, you can filter your search by category, or type in the name of the product in the search bar to customize your search and make your shopping experience easier.
- Newsletter Sign-ups: When you subscribe to the Newegg newsletter you get subscriber-exclusive deals sent to your email address. Signing up for the newsletter is free, so it’s well worth doing to bag an extra saving or two.
- Shop Refurbished: Newegg sells an abundance of refurbished goods at a cheaper price. Refurbished items have been restored to a like-new condition so they don’t compromise on quality- only on the price!
- Download the app: You can also shop at Newegg using the app. By downloading the Newegg app you'll be able to see all of the latest deals and even access exclusive savings. You can even receive updates and notifications for price drops and stock alerts. Their PC Builder even lets you build your dream PC.
How to use Newegg coupon codes
If you'd like to save on your order using a Newegg coupon code but you're not too sure how, then follow these simple steps:
- Check out our collection of Newegg coupon codes - this page is updated regularly with the best offers around.
- When you’ve found the code you’d like to redeem, click the ‘Get Code’ button under the offer. This will make a pop-up box appear, where you can see and copy the code. It will also open a new tab for the Newegg website.
- Now it’s time to shop for all your Newegg goodies.
- Once you’ve got everything, head to the shopping cart page. Under the order summary, paste your code in the ‘Apply Promo Code’ box.
