FAQs
Does Astro Gaming offer free shipping?
Yes, Astro Gaming offers free standard shipping on orders over $29. For orders under $29, you'll have to pay a $5 shipping fee. There’s also an express shipping option if you’re in a hurry to get your order, and the price varies depending on the items. If you created or logged into an account when purchasing your items, you can find your tracking information on the Astro Gaming website.
How long do Astro Gaming orders take to ship?
With Astro Gaming, you really don’t have to wait long to receive your goodies. Express shipping takes 2-3 business days to arrive and standard shipping is 4-7 business days.
How do I track my Astro Gaming order?
When you’ve placed your order, you’ll receive a confirmation email which includes the tracking number. Alternatively, you can log into your Astro Gaming account and track it through your ‘My Account’ page.
How do I contact Astro Gaming customer service?
You can get in touch with Astro Gaming's customer service in a number of ways. You can either call the team at 1-800-374-7401, the phone lines are open from 06:00 - 18:00 Monday - Friday, or you can also submit a request on their site for a member of their team to get in touch with you.
Does Astro Gaming offer any warranties?
All products at Astro Gaming come with a warranty, but the warranty length varies depending on what you’ve bought. To find out the warranty length of your product, you can check the packaging and documentation that it arrived with, or head to the Astro Gaming online support page.
What is Astro Gaming's returns policy?
Astro Gaming accepts returns and offers a 30-day money-back guarantee if you’re unhappy with your order. Astro Gaming extends this returns period around the holiday season so purchases made from November 15 to December 23 can be returned until January 31 the following year. To return an item just visit their returns portal, enter your order number and billing zip code, and then just follow the instructions.
Hints and tips
Astro Gaming promo codes are the best way to save money on your order, however, there are additional ways to get a discount:
- Shop Refurbished: Astro Gaming has a dedicated refurbished section where you can buy Astro Gaming products for a lower price. With the refurbished goods, you don’t need to worry about them being of lower quality as they are Astro Certified Refurbished products - this means they are of like-new quality, including all the required accessories, cables and manuals. At most, they might have small cosmetic imperfections, but that’s as far as it goes. Some more good news, refurbished items also come with a warranty.
- Student Discount: Astro Gaming offers a whopping 25% student discount in partnership with UNiDAYS - that’ll certainly save you a bit of money on your gaming goods! To get your discount, head to the UNiDAYS website and verify your student status.
- Shop around: Astro Gaming products are sold at a number of third-party retailers so it’s worth shopping around to find the best price, especially around key seasons like Black Friday and Cyber Monday sales as well as events like Prime Day over at Amazon.
- Sign up for the newsletter: Be the first to know about the latest deals, news and product releases by signing up for the Astro Gaming newsletter - the deals will get sent straight to your inbox.
How to use Astro Gaming discount codes?
Check out our selection of Astro Gaming coupons - we keep this page updated with the latest promo codes for you to redeem. Once you’ve found the best offer, click the ‘Get Code’ button. This will make a pop-up box appear with the code that you can copy. It will also get a new tab to open on the Astro Gaming website. Time to shop! Once you have everything, click on the cart item on the Astro Gaming website, this will open a box with the order summary. Click the ‘ENTER PROMO CODE’ button and paste your code in there.
